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ADDITIONAL TERMS AND CONDITIONS FOR DRIVERS

In addition to the general Terms and Conditions, the Drivers are to accept and adhere to the following Terms and Conditions upon receipt of any delivery order.

Delivery

  • Drivers are required to fulfil all delivery requirements unless a delay in delivery or acceptance has taken place due to a consequence of force majeure.
  • Should a Driver delayed in a pickup or delivery, the Company will be at sole discretion and liberty to impose a penalty of RM50 per hour and/or suspend the Driver’s account.
  • Tracking terms and rates must be agreed upon by both parties in advance; should a Driver employ a more expensive trucking method to meet their required delivery date, the Company will not bare any sudden increase in cost.
  • All delivery orders (DO’s) with invoice must be returned to eTRUCX within 3 business days from job performed date after obtaining acknowledgement (chop & sign) from the customer.
  • eTRUCX shall at its sole discretion and liberty to charge a penalty of RM100.00 onto the affected Drivers if DO’s with invoice are not returned to eTRUCX within 3 business days from the job performed date, with an additional penalty of RM50.00 for every subsequent day delayed.

Inspection and Testing

  • eTRUCX reserves the right to claim any lost, cost and/or damages from the Drivers due to negligence and/or reckless driving by the Driver that led to damaging of goods/cargo in their possession.
  • eTRUCX reserves the right to inspect/decline the Driver’s fleet for its suitability or compliance with basic and/or specific requirements if deemed necessary for a contractual job as requested by the Company’s client.
  • The Drivers are responsible to provide required equipment, upon request, which are properly maintained and operated. (e.g.: trolley, tool box, etc.)

Changes

  • eTRUCX reserves the right to make changes in specifications and delivery schedules, dependent upon customer requirement.
  • eTRUCX reserves the right to make any changes in cost according to the above changes.
  • The Drivers are to provide us with their driver details at least 2 hours before job start (local jobs) and 1 day before job start (outstation jobs) should there be any changes.

Cancellation

  • eTRUCX may, with or without cause to any other remedy they may have and after giving written notice, cancel a delivery order.
  • The Drivers are prohibited to cancel delivery orders/jobs once accepted. If a cancellation is deemed necessary due to a consequence of force majeure, the Drivers are required to keep eTRUCX informed as soon as possible.

Liability

  • eTRUCX shall not be held liable for any claim or loss of any kind, damage of the products, goods or the Driver’s facilities.
  • The Drivers are to be held responsible should there be any damages or loss of product/cargo due to negligence.

Payment

  • The Drivers invoices and monthly statements must refer to relevant delivery order number(s).
  • The Drivers must provide all invoices within a month from job performed date. eTRUCX shall have the sole discretion to reject any claims and/or backdated invoices after the said one month period.
  • eTRUCX will pay the Driver according to the negotiated and agreed terms of payment.

Penalty

Description Penalty/Charges
Late DO returns, on the 4th day RM100
Late DO returns every subsequent day after the 4th day RM50
Last minute cancellation without a valid reason Total job amount
Direct dealing with customer without the company’s knowledge Immediate termination and a penalty of RM500
Start job and End job is a must for all jobs Hold payment for additional 30 days